What to do if your Samsung phone is not working?

If you’re experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app. This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation.

How to get in touch with Samsung support?

Message Us start an online chat with Samsung 1-800-SAMSUNG 8 AM – 12 AM EST 7 days a week IT/ Computing – 8 AM to 9 PM EST Mon to Fri Order Help

What should I do if my Samsung phone is heating up?

• Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery consumption or that run in the background when not in use. • Delete unnecessary files or unused apps.

How to text Samsung care for 24-7 support?

Text Us tap here to text SMSCARE to 62913 for 24/7 live support Message Us 1-800-SAMSUNG Mon – Sun: 8AM – 12AM (EST)

What to do when your Samsung phone wont turn on?

In order to force restart, simply press the “Volume Down” and “Power” buttons at the same time. Do this for 10–20 seconds. Release the buttons when the screen shows Samsung logo. Please make sure the battery is charged to at least 10% percent before performing this.

Message Us start an online chat with Samsung 1-800-SAMSUNG 8 AM – 12 AM EST 7 days a week IT/ Computing – 8 AM to 9 PM EST Mon to Fri Order Help

Why does my Samsung phone keep going black?

Sudden battery draining can be a cause for Samsung black screen. Perhaps you have forgotten to charge your device due to busy schedule. Hence, as the second tip, we would like to advise you to get the original charger of your device and start charging it. Check if the problem goes. If not, we have an expert solution below.

How can I get help with my Samsung TV?

Take advantage of Remote Support for TVs, mobile phones and tablets. Get help with your order or track its status. Reach out on social media or see what other Samsung owners have to say. Reach out on social media or see what other Samsung owners have to say. Browse answers, ask questions and get solutions from other Samsung customers.