Why do I not hear voices on my Blu ray player?

When I try and play a Blu-ray or DVD, I can’t hear voices only the background music. When watching the TV the sound is OK. I have upgraded the BDP-S580 to the latest firmware and reset the player to the factory defaults. Any suggestions for a fix would be greatly appreciated.

What should I do if I Can’t Hear my Own Voice?

With the Surround < > button you should select Standard Playback. With a stereo source, like a two channel movie broadcast in Stereo or a music cd, you could select ProLogic or Neo:6 to slmulate surround sound. The Input Indicator should be DIG not PCM or ANA. Check the Bluray players Audio Output. It should be “Auto” or “Bitstream”, not PCM.

How can I Hear Voices Only the background music?

Use the Test Tone to set the speaker volumes either “by ear” or with a Sound Pressure Level meter ($50 from Radio Shack). Adjust each speaker volume with the CH LEVEL button until the either all sound about the same volume (by ear) or measure the same (SPL meter). They should not all be set to “0”.

When I try and play a Blu-ray or DVD, I can’t hear voices only the background music. When watching the TV the sound is OK. I have upgraded the BDP-S580 to the latest firmware and reset the player to the factory defaults. Any suggestions for a fix would be greatly appreciated.

With the Surround < > button you should select Standard Playback. With a stereo source, like a two channel movie broadcast in Stereo or a music cd, you could select ProLogic or Neo:6 to slmulate surround sound. The Input Indicator should be DIG not PCM or ANA. Check the Bluray players Audio Output. It should be “Auto” or “Bitstream”, not PCM.

Use the Test Tone to set the speaker volumes either “by ear” or with a Sound Pressure Level meter ($50 from Radio Shack). Adjust each speaker volume with the CH LEVEL button until the either all sound about the same volume (by ear) or measure the same (SPL meter). They should not all be set to “0”.