Why does the CD-ROM, DVD or other disc drive tray not open?

If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears in the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way. What to do if CD or DVD stuck in the drive?

What should I do if my disc tray does not close?

If there is a disc in the tray remove it and make sure it is not the cause of your problem. The drive button can break. If you are using the button to put the tray back in the drive try pushing the tray towards the drive instead. All disc drives support the ability to gently press the tray to put it back into the drive.

What to do if your CD drive is stuck?

Turn on the computer and press the eject button on the front of the drive. If the CD or DVD drive does not have the manual eject feature and the tray will not open by using the steps in this document, or if a disc has shattered inside the drive, the drive needs to be replaced. Closing a CD or DVD drive tray that is stuck open

What should I do if my disc drive does not open?

If you are running Microsoft Windows, open My Computer, right-click the disc drive icon and choose the option to Eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and we recommend the drive be replaced. No power to the computer or disc drive

If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears in the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way. What to do if CD or DVD stuck in the drive?

What to do if your CD is stuck in the drive?

CD stuck in the drive If you suspect that a CD may be stuck in the drive, the tray needs to be ejected manually. Look for the small manual eject hole (not the headphone jack) on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.

How to open the disc tray on a Sony DVD player?

How to Open the Disc Tray on a Sony DVD Player 1 Try to open the disc tray. 2 If the issue still occurs, power off your DVD player. 3 Unplug the power cord for 30 seconds and then plug it back in. 4 Power on your device. 5 Try to open the disc tray. See More….

What should I do if my DVD player won’t open?

Follow the steps below to troubleshoot this issue: 1 Make sure the child lock feature is disabled. 2 Try to open the disc tray. 3 If the issue still occurs, power off your DVD player. 4 Unplug the power cord for 30 seconds and then plug it back in. 5 Power on your device. 6 Try to open the disc tray. See More….

CD stuck in the drive If you suspect that a CD may be stuck in the drive, the tray needs to be ejected manually. Look for the small manual eject hole (not the headphone jack) on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.

How to Open the Disc Tray on a Sony DVD Player 1 Try to open the disc tray. 2 If the issue still occurs, power off your DVD player. 3 Unplug the power cord for 30 seconds and then plug it back in. 4 Power on your device. 5 Try to open the disc tray. See More….

How to troubleshoot the child lock on a DVD player?

Follow the steps below to troubleshoot this issue: 1 Make sure the child lock feature is disabled. 2 Try to open the disc tray. 3 If the issue still occurs, power off your DVD player. 4 Unplug the power cord for 30 seconds and then plug it back in. 5 Power on your device. 6 Try to open the disc tray.